速報APP / 商業 / Cisco dCloud Contact Center

Cisco dCloud Contact Center

價格:免費

更新日期:2018-10-05

檔案大小:6 MB

目前版本:1.1

版本需求:需要 iOS 10.3 或以上版本。與 iPhone、iPad 及 iPod touch 相容。

支援語言:英語

Cisco dCloud Contact Center(圖1)-速報App

Cisco dCloud provides Customers, Partners and Cisco Employees with a way to experience Cisco Solutions. This Mobile App will serve as an entry point & augment our Contact Center demonstration & lab solutions. Users of the mobile application will be able to move data into the demonstration environment (Mock Data). This mobile application will be synced with a mobile manager server within the demonstration environment and will only be used in conjunction with scheduled content available on the Cisco dCloud Platform.

Cisco dCloud Contact Center(圖2)-速報App

The Cisco dCloud Contact Center mobile app helps you deliver more effective Contact Center demos. It provides the following capabilities:

Cisco dCloud Contact Center(圖3)-速報App

1) Integrate the mobile channel into the Contact Center demonstration environment

Cisco dCloud Contact Center(圖4)-速報App

2) Push mock data into the demonstration for a more realistic customer experience

Cisco dCloud Contact Center(圖5)-速報App

3) Select your vertical for the demonstration (i.e. Retails, Finance, Healthcare, etc.)

Cisco dCloud Contact Center(圖6)-速報App

4) Receive push notifications from the Contact Center agent

支援平台:iPhone, iPad